Privacy Policy

1. Introduction

StoryImmerse ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application StoryImmerse ("the App").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use the App.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Register for an account
• Contact us for support
• Participate in surveys or feedback
• Subscribe to premium features

This may include: email address, username, and payment information (processed by third-party payment processors).

2.2 Usage Data

We automatically collect certain information when you use the App:

• Device information (device type, operating system, unique device identifiers)
• App usage data (features used, session duration, crash reports)
• Performance data and analytics
• IP address and general location information

2.3 Content Data

To provide our AI-driven storytelling service, we may collect:

• Characters you create and customize
• Stories and conversations generated through the App
• User preferences and settings
• Interaction history with AI characters

3. How We Use Your Information

We use the collected information for various purposes:

• Service Provision: To provide, maintain, and improve the App's functionality
• AI Enhancement: To train and improve our AI models for better storytelling experiences
• Personalization: To customize your experience and provide relevant content
• Communication: To send you updates, support responses, and important notices
• Analytics: To understand usage patterns and improve our services
• Security: To detect and prevent fraud, abuse, and security issues
• Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Cloud hosting and data storage
• AI model training and processing
• Analytics and performance monitoring
• Payment processing
• Customer support

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Legal process or government requests
• Enforcement of our Terms of Use
• Protection of our rights, property, or safety
• Prevention of fraud or illegal activities

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure cloud infrastructure
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to:

• Provide you with our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When we no longer need your information, we will securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Portability

You may request access to your personal information and receive a copy in a portable format.

7.2 Correction

You may request correction of inaccurate or incomplete personal information.

7.3 Deletion

You may request deletion of your personal information, subject to certain exceptions.

7.4 Opt-Out

You may opt out of certain data processing activities or marketing communications.

To exercise these rights, please contact us at [email protected].

8. Children's Privacy

StoryImmerse is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers, in accordance with applicable data protection laws.

10. Third-Party Links and Services

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.

11. AI and Machine Learning

Our App uses artificial intelligence and machine learning technologies. Please note:

• AI-generated content is created based on patterns in training data
• Your interactions may be used to improve AI models (in anonymized form)
• AI responses are not guaranteed to be accurate or appropriate
• We implement measures to prevent AI bias and harmful outputs

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy in the App
• Sending you an email notification
• Providing a prominent notice in the App

Your continued use of the App after changes become effective constitutes acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

We will respond to your inquiry within a reasonable timeframe.